Returns & Cancellations

Your satisfaction is important to us. Because our products are custom-made for you, there are a few special considerations.

Individually Made Unique Items

Personalized items are manufactured according to your specifications and are therefore generally excluded from the statutory right of withdrawal in accordance with Section 312g (2) No. 1 of the German Civil Code (BGB).

Our Quality Promise

Should your poster arrive damaged or have a printing or design error caused by us, please contact us within 14 days with a photo – we will arrange for a free replacement or another fair solution.

How to reach us

Simply use our contact page. Please have your order number ready so we can help you quickly.

Legal Notice: This page describes our service approach. The legally binding cancellation policy can be found in our General Terms and Conditions or the cancellation policy – please have it legally reviewed.